Terms of Use

Access to Information

You can read our access to information documentation by clicking HERE.

Terms and conditions of use

This is the legal part. It's so everybody knows the rules for using the www.mtvbase.com website (the "Site"). Be sure to get your parents/guardian to discuss these rules with you.


"Viacom", "We", "us" and "our" means MTV Networks Africa (Pty) Ltd t/a Viacom International Media Networks Africa of 1 Saxon Road, Hyde Park, Johannesburg, 2196. If you have any questions or concerns please contact us. Our contact details can be found HERE.

  1. Access to the Site

    By accessing and using the Site you agree to be bound by these Conditions of Use. If you do not agree with all of the Conditions of Use, please do not use the Site.

    We reserve the right, at our sole discretion, to change, modify or otherwise alter these Conditions of Use at any time. Such changes and/or modifications shall become effective immediately they're posted on the Site. We recommend that you review the Conditions of Use from time to time as your continued use of the Site, following the posting of changes, will mean you accept any revised Conditions of Use.

    The Site is for your personal use only in accordance with the Conditions of Use. You cannot use it for any commercial purposes at all.
  2. Ownership of Intellectual Property Rights

    "Intellectual Property Rights" shall mean all patents, trade marks, service marks, copyright, database right, service marks, trade names, design rights, know-how, confidential information as well as the "look-and feel" of the Site and similar proprietary rights worldwide whether registered or unregistered.
    Associated companies shall include Viacom International Inc and/or their subsidiaries, affiliates and assigns including any other form of business which is directly or indirectly controlled by Viacom International Inc.

    All rights, title and interest in Intellectual Property Rights in the Site including without limitation games, ringtones, data, software, design, text, images, photographs, illustrations, audio-clips, video-clips, screen savers, artwork, graphic material or other elements (the "Material") are the property of Viacom and/or its associated companies, and/or its licensors and/or other respective owners and are protected under local and foreign Intellectual Property Rights laws.

    If you use any Material you must maintain all copyright and other Intellectual Property Rights notices contained in such Material.

    You agree not to copy, reproduce, modify, create derivative works from, display, perform, publish, distribute, disseminate, broadcast, transmit, sell, rent, lease, lend, sub-licence or circulate any Material and/or part of or all of the Site to any third party (including, without limitation, the display and distribution of the Material via a third party website) without our express prior written consent. Use of Viacom's and/or our licensors' Material is only permitted with our express prior written permission.

    You agree not to disassemble, decompile, reverse engineer or otherwise modify the Material or the Site in any way.
  3. Submissions

    Uploading and licence

    Where we provide areas of the Site to allow users to post and exchange information, ideas and opinions, or other material including without limitation text, images, designs, audio and/or video clips (collectively referred to as "Submissions"), your Submissions represent the views and opinions of you and other contributors to the Site. In no event will we assume any responsibility or liability for any of your Submissions nor will we represent or endorse the accuracy or reliability of any advice, opinion, statement, suggestion or other information in your Submissions nor will we be liable for any loss or damages resulting from their use and/or appearance on the Site.

    In consideration of using the Site you grant us and our associated companies a free of charge, perpetual, worldwide, royalty-free, irrevocable, non-exclusive licence to use, as we, in our discretion see fit, any Submissions (or other information) submitted by you to the Site (whether at our invitation or on an unsolicited basis). Such use may include, but is not limited to reproducing, editing, licensing, copying, adapting, transmitting, broadcasting, publishing or deleting. Given the volume of material uploaded to our online services we can't deal with each user individually so we need you to grant us this licence so we can operate our business effectively

    You undertake, represent and warrant to us that any Submission is original to you and does not infringe any rights of any third party.

    Your Submissions still belongs to you. We do not claim any ownership rights in your Submissions. This means that you continue to retain all ownership rights and you may still use your Submissions in any way you choose, including licensing that Submission to other websites.

    How we may use your Submissions

    In exchange for allowing you to upload your Submissions and make it available to the public via our online services, you grant us (for the full term of any rights that may exist in your material) the non-exclusive, worldwide, sub-licensable right to use your Submissions as follows (without payment to you or any third party):

    1. We can play, publish, make available to the public, perform, display, reproduce, distribute and otherwise use your Submissions on television channels and/or other platforms owned and operated by us or our associated companies worldwide and on any other media whether now known or invented in the future (including, without limitation, websites and mobile phone services) ("Viacom services").

      Why? We need these rights so that we can show your Submissions to the general public on our services, for example to broadcast them on our television channels and to stream from our websites.
    2. We have the right to host, store, copy, modify, adapt, edit, translate, create derivative works from, incorporate into other works, and/or otherwise treat in any way your Submissions at our discretion.

      Why? We need these rights so we can use your Submissions efficiently in our services. For example so that we can put your material into a technical format compatible with our services, or to edit or incorporate your material into other programming, or cut the duration of your Submissions in order to meet television scheduling requirements.
    3. We may (but we are not obliged to) identify you as the creator or author, for example by displaying your name or any photograph of you that you may have submitted when your material appears on Viacom services. We also have the right to sub-licence our rights in your Submissions to third parties in the normal course of our business.

      Why? We need this right so we can allow our distribution partners (for example internet service providers or mobile network operators) to host your Submissions and also so that we can distribute your Submissions to other companies, such as television broadcasters and website owners for them to use on their services. There is no restriction on us obtaining advertising or sponsorship revenue in connection with your Submissions (for example selling advertising space next to your materials or using your Submissions in commercial advertisements).
    You waive any "moral" rights in your Submissions for the purposes of us using it in accordance with these terms. Your moral rights include the right to be identified as the author and the right to object to derogatory treatment of your Submissions. We need this waiver because we may not always be able to identify you (or other users who have uploaded content) as the author, and we need to be able to edit or treat your Submissions as we see appropriate in our editorial judgment.

    We have the right not to exhibit your Submissions on any Viacom Service or any other media, and the right to remove your material, or links or any other means of access to your Submissions, from our online or other services at our discretion at any time for any reason.

    Terminating this licence

    If you want us to stop using your Submission please submit the details of your Submission along with your instruction to remove this Submission by contacting us HERE. We will then stop using your Submission in new programming on our Viacom services as far as reasonably practicable. However we are not obliged to stop your Submission where it is already being used or where we have already incorporated it into compilation packages or other programming or where we have sublicensed your Submission to a third party.

    Your promises

    It is very important that the Submissions you post or upload to our online services are your OWN work. Submissions that you did not create yourself, or that include video content owned by a third party, images of people or information about people without their permission can result in serious liability to us and to you.

    Accordingly, you promise that:

    • You are the only creator, author and owner of the Submissions you post or upload, or if you are not the exclusive owner you have received written consent from the owner to upload or post the Submissions and to grant us the rights to use the Submissions as set out above.
    • Our use of your Submissions will not infringe any intellectual property or other rights of any third party (for example trade marks, copyright, privacy rights). This means that, if your Submissions contain any underlying copyrights such as music, lyrics, film footage, artwork or other copyright material owned by any other person, you confirm that you have obtained all necessary consents in writing (including from other people appearing in your Submissions) necessary for us to use your Submission as set out above.
    • The Submissions will not contain anything that is defamatory, offensive or illegal.
    • Your Submissions are free from any right or claim by anyone under any recording contract, publishing contract, or any union, guild or collecting society such as the Performing Right Society and you agree that you will inform us immediately if this status changes.
    Moderation of Submissions

    We do not necessarily (and are not obliged to) pre-moderate the Submissions that you submit to our online services, but we reserve the right to monitor any Submission submitted and any communications on our online services and you now consent to any such monitoring. We reserve the right to remove, at any time and without reason or prior notice or any liability to you, any Submission that you have submitted.

    We will make every effort to ensure that the Site best serves your interests and those of all users and, therefore, we will have the right to monitor, remove, suspend, destroy, use and change any Submissions in any manner that we think necessary at any time.

    You agree that you will not use any Submission or any part of the Site to:

    1. collect, store and/or identify private or personal information of any user;
    2. facilitate personal attacks on other individuals;
    3. upload, post or e-mail any content or other information that we deem inappropriate for the Site;
    4. harm children in any way including, without limitation, in relation to grooming children online under South African law and foreign law;
    5. impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with a person or entity or disguise the origin of any content;
    6. bully, stalk or otherwise harass any other user of the Site;
    7. upload, post or e-mail any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships;
    8. upload, post or e-mail any content that infringes any Intellectual Property Rights or other third party rights of any party;
    9. upload, post or e-mail any unsolicited or unauthorised advertising, promotional materials, 'junk mail', 'spam', 'chain letters' or any other form of solicitation;
    10. upload, post or e-mail any content that contains computer viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment and/or the Site;
    11. promote and/or generate revenue for yourself and/or any third party business activity; and/or
    12. violate any applicable national or international laws or regulations.

  4. Competitions and Other Activities

    We provide additional terms and conditions for certain activities on the Site, including for competitions, provided by us and/or other third parties. These Conditions of Use are incorporated into those specific terms and conditions provided in respect of a particular activity. In the event of any conflict, the specific terms and conditions provided for the activity you have chosen will take precedence. You can look at our Competition Rules HERE.
  5. Disclaimer and Limitation of Liability

    The Site and all Materials contained in it are provided solely for entertainment and promotional purposes.

    The Site and all Materials contained in it are distributed and transmitted by us on an "as is" and "as available" basis. Except to the extent required by law, Viacom including its associated companies, its directors, employees, agents or sub-contractors (1) disclaims any and all express or implied representations, warranties and/or conditions of any kind, including, but not limited to the implied conditions and/or warranties of satisfactory quality, fitness for purpose, non-infringement, compatibility, security and/or accuracy; (2) is not responsible or liable for any infection or contamination of your system arising out of or in connection with your use of the Site or any connected website and does not warrant that the Site, the server(s) that make the Site available or any connected website are free from viruses, trojan horses, worms, software bombs or similar items or processes or other harmful components; (3) is not responsible or liable for interruptions, delays, inaccuracies, errors, or omissions arising out of your use of the Site or any connected website or with respect to the Material, or Submissions contained on the Site; and (4) does not warrant that the Site, or any connected website, any materials, third party content, goods and services offered will be uninterrupted or error free.

    The entire risk as to the quality, accuracy, adequacy, completeness, correctness and validity of any material and use of and access to the Site or any connected website rests with you.

    To the fullest extent permissible by law, and except in the case of fraud and/or negligence resulting in death or personal injury, Viacom, its associated companies, and its respective officers, directors, employees, agents, licensors, consultants, representatives, and/or third party providers will not be liable for any loss or damage and/or claims of any kind arising out of or in connection with the Site and/or Postings and/or Submissions and/or Materials and/or any connected website including, without limitation, (1) indirect or consequential loss; (2) loss of profits or revenue or savings or other economic loss; (3) incidental, direct, or special loss or similar damages; (4) loss of or damage to data; (5) loss of business or goodwill; and/or (6) wasted or lost management time, even if advised of the possibility of such loss or damage or if such loss or damage was foreseeable. Notwithstanding the foregoing, in no event shall our liability to you for any and all losses or damages (whether in contract, tort, breach of statutory duty or otherwise) exceed the amount paid by you, if any, for accessing the Site.
  6. Indemnity

    You agree to fully indemnify, defend and hold harmless Viacom, its associated companies, its directors, employees, agents, licensors, representatives and third party providers from and against all loss and damages including reasonable legal fees, resulting from any breach of these Conditions of Use by you. We reserve the right to assume, at our sole expense, the exclusive defence and control of any matter subject to full indemnity by you, in which event you agree to fully co-operate with us in defending any action or potential action.
  7. Third Party Hyperlinks

    The Site may contain links to other websites ("Hyperlinked Sites") and these are provided for convenience only. We don't endorse the opinions or views found in any Hyperlinked Sites. We don't verify, endorse or take responsibility for the accuracy, completeness or quality of any content contained on these Hyperlinked Sites.

    Furthermore, we are not responsible for the quality of or delivery of any products or services offered, accessed, obtained by or advertised at such Hyperlinked Sites. As such, neither we nor our associated companies will be responsible for content provided on any Hyperlinked Site.
  8. Advertising / Microsites

    We are not responsible for any adverts that appear on the Site. We don't endorse, or make any representations or warranties concerning, any advertiser's goods or services seen on the Site or on their website nor can we accept any responsibility for their goods or services.
  9. Termination

    We reserve the right to terminate your use of the Site and block any use in the future if we believe that you have breached any of these Conditions of Use or if you have breached any relevant law or regulation.
  10. Miscellaneous

    Unless otherwise specified, these Conditions of Use contain the entire understanding between you and us and supersede all prior terms or conditions in respect of your use of the Site.

    If any provision of these Conditions of Use is found to be illegal, invalid or unenforceable, then to the extent to which such provision is illegal, invalid or otherwise unenforceable, it shall be severed and deleted and the remaining provisions shall survive and remain in full force and effect.

    These Conditions of Use shall be governed by and construed in accordance with the laws of South Africa and any disputes arising shall be subject to the exclusive jurisdiction of the South African courts.
These Conditions of Use were last updated on 1 September 2015.

Privacy Policy

  1. What Is A Privacy Policy?

    Our privacy policy is just our way of telling you how we (or any of our successors and/or associated companies) will collect, store and use any information, which you provide to us, such as your name, age, address, and telephone number or anything else. It also tells you the choices you can make about how the information you provide to us is collected and used.It is important you read through this policy and be sure to get your parent(s)/guardian(s) to read and discuss it with you.

    And don't forget, you should always make sure you get the consent of your parent(s)/guardian(s) before giving any information or sending any materials to anyone, including us, whether online, by post or in any other way.

    "We", "us" and "our" means MTV Networks Africa (Pty) Ltd t/a Viacom International Media Networks Africa of 1 Saxon Road, Hyde Park, Johannesburg, 2196. If you have any questions or concerns please contact us. Our contact details can be found HERE.

  2. The Legal And Important Bit

    We promise to look after and control any information you send us, whether it's personal information (such as your name, address, date of birth or contact details) or other non-personal information (such as your nickname, your computer's address known as an IP address, views or comments).

    So whether you register your details on our websites, enter competitions, contact us by phone or email, send us SMS messages, voting for your favourite things online, send us a letter in the post or provide us with your information any other way, this policy will apply, unless we tell you otherwise.

    By accepting this Privacy Policy and by providing us with your information, you (and your parent(s)/guardian(s)) agree to the terms of this policy. If you (or your parent(s)/guardian(s)) do not agree with this policy, please do not supply any information.

  3. Interacting With Us

    You can interact with us in a number of ways but if you want to interact with us online through our websites, it is always a good idea for you and your parent(s)/guardian(s) to spend time online together for your safety and it may even be fun!

  4. Parent(s)'/Guardian(s)' Consent and Checks

    If you are under 18, you will ALWAYS need to get your parent(s)/guardian(s) permission before contacting and interacting with us - whether it's entering one of our competitions, sending us a letter or accessing our websites, especially if you are providing us with personal information.

    We may need to check that your parent(s)/guardian(s) are happy for you to provide your information to us. Where we do need to check with your parent(s)/guardian(s), we will ask you for your parent's/guardian's contact details (usually an email address or telephone number) so we can then contact them.

    We will always ask for your parent(s)'/guardian(s)' permission where we want to use your personal information for marketing or research purposes; to send you our newsletter (if we have one to send) or whether you are allowed to receive the prize and can comply with the GENERAL COMPETITION RULES, if you're lucky enough to be selected as a winner of a competition.

    We may also carry out checks to ensure that the contact details you have provided for your parent(s)/guardian(s) are your actual parent(s)/guardian(s). So no cheating!

  5. What Happens If We Don't Receive Your Parent(s)'/Guardian(s)' Consent?

    If we:

    1. find out you've cheated;
    2. discover you've given us fake details for your parent(s)/guardian(s) - very naughty!!; or
    3. we don't get a reply from your parent(s)/guardian(s) within a reasonable time (being approximately 5 weeks if you've asked to receive any newsletter we may distribute - for competitions, this time period will be a lot shorter, sometimes maybe only 24 hours);

    We will not be able to use your information and will remove your information from our database within a reasonable time.

    This may affect the way you may interact with us so, for example, you won't be allowed to enter a competition; your use of our websites may be limited; or you will not be able to receive any marketing materials.

  6. Why Do We Need Your Information?

    A lot of the information we ask you to provide is to make sure you can enjoy all the benefits of our websites or so we can tell you if you're lucky enough to win one of our competitions.

    You can, of course, ask us to remove your information at any time by contacting us. Our contact details can be found HERE.

  7. What Else Do We Do With Your Information?

    The information you provide may be used for marketing and research; to provide and personalise our service for you; and to send you newsletters and other information about us and our related products and services (marketing materials) where we have them.

    If you'd like to receive marketing materials from us such as our newsletter, you can contact us at any of the contact details found HERE, and ask to receive available marketing materials from us.

    It is your choice whether you'd like to receive these marketing materials or not and you can change your mind at any time by contacting us.

    In order to ensure that any marketing materials, which we may provide to you are likely to be of interest, we may also use information collected about you from cookies (as described below), surveys, household data and any correspondence between you and us, as well as information you provide when you register your details on our websites.

    Where we use your personal information for such marketing materials, we will ask your parent(s)'/guardian(s)' permission first BUT where we don't use your personal information and just uses your non-personal information, we will not ask your parent(s)/guardian(s) for their permission.

  8. Who Else May Have Access To Your Information?

    Sometimes we need third parties to carry out a service for us. For example if you win a competition, we may need to pass your information to a third party to arrange delivery of your prize or need advice from any auditor or legal adviser. We will make sure that these third parties keep your information secure; only keep the information for so long as is necessary; and will comply with all South African legislation.

    Apart from the above, we will only pass on your information to third parties if:

    • We have reason to believe that disclosing this information is necessary for legal proceedings;

    • the information is generic and doesn't identify you, such as whether you're a boy or girl and how you watch our programmes. We may use such information (in whole or in part) to identify trends and may pass this to third parties such as advertisers and business partners to give them a better understanding of our business.

  9. International Use Of Your Information

    As we, and our associated companies, operate throughout the world, it may be necessary to transfer your information outside of South Africa. If we need to do this, we promise that any of our associated companies will comply with applicable laws in respect of data protection and will comply with the terms of this policy. Please be advised that your personal information may be transferred to and processed by our affiliates in the United States.  These affiliates comply with the U.S.-EU Safe Harbor.  Please see the Safe Harbor Privacy Policy http://www.viacom.com/privacypolicy/Documents/VIACOM-610657-v1-Safe_Harbor_Policy.pdf for detailed information on these affiliates' privacy practices.

  10. Cookies and IP Addresses - What Are They?

    Cookies are small files of data that are downloaded onto your computer when you visit a website. They allow websites, such as our websites, to remember your activities on that website and the number of times you have visited. We collect information through this technology to make our website more interesting and useful to you. For instance, when you come to one of our websites via your computer, we collect your IP address. At times, we also use your IP address to collect information about how often you visit our websites.

    You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You can do this through your browser settings. Each browser is different, so you may want your parent(s)/guardian(s) to help you and you'll probably need to take a look at your Help menu. If you turn cookies off, you won't have access to many features that make your web experience smoother and some of our services may not work properly.

    You may also get cookies from our advertisers. We don't control these cookies, and once you have clicked on the advertisement and left our website, this policy no longer applies.

  11. Links To Other Websites

    When you're on one of our websites, you may be directed to other sites where your information may be collected and this will be outside our control. For example, if you click on a banner advertisement on one of our websites, it may take you from our website to a third party's website. We can't be responsible for or control the content on another party's website and don't forget that once you've left our website, if you provide any information to the third party, you will need to check their privacy policy as this policy only applies to our websites.

    It is important that you stay safe online and if you'd like more information about this then please talk to your parent(s)/guardian(s).

  12. Changes To This Policy

    We may change this policy from time to time and will post the latest version on our websites. If we wish to use your information in a way which is incompatible with the information in this policy, we will contact you (and your parent(s)/guardian(s)) to get your consent.

  13. Who Can You Contact?

    If you and/or your parent(s)/guardian(s) want to discuss with us how your information is used; wish us to remove your information from our records; or would like to update your information then please contact us. Our contact details can be found HERE.

  14. How To Remove Or Amend Your Information

    In addition to contacting us as above, if you have registered your information online on our websites, you can change, update or remove it at any time just by clicking on the relevant link as displayed on the relevant website and following the directions given. If there isn't a link that allows you to do this, you will need to contact us. Our contact details can be found HERE.

    You may also be able to stop receiving our newsletters or other marketing materials by clicking on the 'unsubscribe' link in the emails we send you.

  15. More Legal Information

    1. We will not be liable to you and/or your parent(s)/guardian(s) for any loss or damage however it was caused (including without limitation in contract, tort or statutory duty) in connection with this privacy policy and/or the collection and use of your information by us, other than death or personal injury caused by our (and/or our employees) negligence.

    2. We will comply with the requirements of any data protection laws which may come into effect from time to time.

    3. This policy is governed by and construed in accordance with the laws of South Africa and if there are any disputes the courts of South Africa shall have exclusive jurisdiction.

This Privacy Policy was last updated on 1 September 2015.